Get Microsoft Surface 3 (1657) Windows 8.1 support for the topic: Find IMEI & serial number. Find more step by step device tutorials on att.com. My new SP has a serial number that starts with '029xxx' and has a Samsung mSATA drive instead (128GB - Model number SAMSUNG MZMPC128HBFU-000MV). Just interested if anyone has similar differences in hardware and also if anyone knows how to 'decode' the serial numbers to figure out where they're made - date of manufacture, etc.
I purchased a Microsoft Complete warranty for my SP3 after my power supply stopped working after only 6 weeks. I travel a lot for work and am becoming quite dependent on this amazing device so I broke tradition and added an extended service plan through Microsoft. I realize that extended warranties and service plans are not for everyone but this thread isn't about that so.
![Serial Serial](https://www.isumsoft.com/images/surface/3-ways-to-find-surface-serial-number/surface-apps.png)
I had made my purchase at a Microsoft retail location just a couple of days before the 45 day time limit for adding the plan after my purchase. From a link on this forum, I found the Surface service center and while poking around on that site found a place where you can check your warranty status. Much to my surprise, some three weeks after I had purchased the plan, my warranty was not showing as associated with my device.
After a few failed attempts to rectify this via online chat (Microsoft online tech support seems very fragmented in that there are different chats for different purchase situations. Very frustrating.), I finally ended calling the customer service number on the receipt from my purchase. They couldn't find any record of my purchase (despite having a receipt with a valid order number and my SP3 serial number clearly linked to the purchase on the receipt.
They requested that I send them a copy of the receipt so that they could escalate the issue. Within a few hours I received an email stating that it had been added successfully, apologizing for the issue and thanking me for my purchase. All in all not a bad service experience but just a caution to anyone that may have added the plan after the fact. Make sure you verify that it is associated with your device. You wouldn't want to have any surprises at a later point if you actually needed to make an extended warranty claim.
You can check your warranty status with your Microsoft account here: Or here: Happy Holidays all.
By Not sure you’re viewing? You can find out by lifting the kickstand on the back of the tablet and peeking underneath. There, you see the word Surface, as well as this identifying information:. Surface RT: These all-black, first-generation models list the term Windows RT beneath a Windows logo. You’ll also see the amount of listed as either 32GB or 64GB. The kickstand’s visible side shows a Windows logo.
Surface Pro: These first-generation models list the term Windows 8 beneath the Windows logo. You’ll also see the amount of storage, 64GB or 128GB. Surface 2: These look much like the Surface RT tablets, down to the term Windows RT listed beneath the Windows logo. However, these second-generation tablets have a black front with a silver back. Beneath the kickstand, the amount of storage is listed as either 32GB or 64GB. Models with a 4G LTE data plan have a SIM card slot on the left edge below the volume rocker. Surface Pro 2: These second-generation models list the term Windows 8.1 beneath the Windows logo.
You also see the amount of storage, 64GB, 128GB, 256GB, or 512GB. The serial number of your Surface, needed for warranty and service information, is printed directly beneath the word Surface under the kickstand. The serial number of a Surface keyboard is printed on the right edge of its spine — that raised edge that clicks onto the Surface when attaching the keyboard. Before buying a used Surface on, make sure the seller posts a clear photo of the information printed beneath the kickstand. That way you know exactly what’s being sold.